Transform Cinema Operations with AI-Powered Customer Engagement

Transform how you engage with moviegoers using AI-driven virtual assistants and chatbots, enhancing ticket & concessions sales, customer support, and loyalty programs.

Custom Software Development for Cinemas
SunDevs has been a crucial partner for Cinemark LATAM over the past five years. Their ordering platform has helped us adapt to market changes and meet evolving customer needs, enhancing our operations and customer experience.

Carlos Gomez

IT Director, Cinemark Colombia

Explore the Benefits We Offer for Cinemas

Discover how our AI Conversational Platform can address your key challenges and elevate the moviegoing experience.


Streamline Order Management

Enable 24/7 ticket and concession sales with an AI assistant. Boost upselling and cross-selling opportunities. Provide real-time order updates, assist with payment issues or missing items, and prioritize special requests for a seamless experience

Increase Discount

Boost Loyalty Program Engagement

AI chatbots guide customers through the loyalty program enrollment process, making it easy and intuitive. Increase participation rates and enhance customer retention

End call female

Handle Customer Inquiries Seamlessly

Automate responses to frequent customer queries about showtimes, ticket availability, and promotions, freeing up staff to focus on complex issues.

Man On Phone

Streamline Corporate Sales and Rentals

Implement specialized AI chatbots to provide detailed and timely information about corporate sales and theater rentals, improving communication efficiency.

technical support wearing glasses

Provide Instant Support

AI-driven virtual assistants offer 24/7 support, ensuring customers get immediate and accurate answers, improving their overall satisfaction

Good Quality

Drive Sales with Tailored Recommendations

Utilize AI to analyze customer preferences and behavior, offering personalized suggestions for movies, snacks, and promotions, boosting sales and customer experience.

Enterprise-grade AI Conversational Platform to support your cinema digital business

Our platform is designed to elevate your eCommerce experience by providing robust solutions tailored to meet your business needs. We have extensive experience managing high volume websites and transactions, ensuring your business can scale seamlessly. Here’s how we make a difference:


GMV order volume processed 2023

Increase your sales with our powerful ecommerce solution

+ 7M

Orders processed 2023

Streamline your operations and manage your inventory effectively

+ 80M

Requests per week

Deliver exceptional customer experiences with our intuitive platform

Read more about All our Use Cases

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Instant Order Status and Escalation via Virtual Assistant

Track and escalate orders quickly


Phone-Based User Identification for Seamless Assistance

Identify users by phone instantly


AI Virtual Assistant for Product and Service Queries

Answer product questions efficiently


24/7 Claim Support with AI Virtual Assistant

Round-the-clock claim assistance


Automated Order Status Updates via CRM Integration

Automate order updates via CRM


Automated Invoice Retrieval and Email Delivery

Email invoices automatically


Automated Billing Address Update via CRM Integration

Update billing info easily


Sales Status

Instant QR code reissue


Ticket Sales

Simplify ticket buying process

Customer Support

Theaters FAQ

Instant theater operation info

Ready to Elevate Your Cinema Experience?

Integrate SunDevs AI Conversational Platform with your POS and CRM to enhance customer engagement, streamline operations, and drive sales growth.


Find answers to common questions about our AI Solution for Cinemas

What experience do we have in cinemas?

We have over 10 years of experience in the sector, developing custom solutions with a strong focus on ecommerce (web, apps, and kiosks).

What its Lucy?

It´s a Modular AI-powered Communication Platform (LLM) that can be deployed across major messaging channels to enhance customer experience (CX), increase sales, and reduce support costs.

What is the main objective of Lucy?

Connect brands and customers, boosting sales, enhancing user experience, and optimizing support levels.

What is the average implementation time?

In the case of implementing an assistant through a text messaging channel, it can take between 2 to 3 months depending on the complexity of the use cases and integrations to be performed.

What is the pricing model?

Each POC (Proof of Concept) has a different value because it depends on the scope, taking into account the integrations to be made as well as the number of flows to consider and the modules to use. Generally, the pricing is divided into three parts. The first is the cost of the POC, which is a one-time payment and for which there are payment options available. The second is the monthly maintenance fee, which allows us to provide first-level support to the client.
Lastly, there are variable platform costs, such as ChatGPT, Meta, etc., and these are completely transparent to the client.

Still have questions?

Contact our support team for further assistance.