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Developer Care Manager

Remote

Brief Company History - SunDevs Inc

Hola! SunDevs Inc is a 7 year old company that started in a small Colombian town in Latin America, and is now present in the US with clients across North America. We have two main business lines: (1) Staff Augmentation through Nearshoring and (2) Digital Transformation Projects.

We have about 85 people in total, with the majority being engineers, developers, and product designers. Our growth has come from absolutely killing it on the technical side and getting referrals from existing clients. Cinemark and Cafe Rio are two of our biggest clients that we work with from both business lines.

We believe that the caliber of tech talent is going to dictate the caliber of our future on a global scale. Our mission is to become the global standard for developing and sourcing tech talent - this means matching amazing humans with amazing companies that are building the future (from technology). We’re starting with the talent in Latin America.

This specific role will be focused on the Staff Augmentation business line by helping us support & develop the talent we have placed in our clients companies.

Your Job

Your job will be split into three different types of work, with the overarching goal of supporting the business development & finance teams, and supporting the talent we have placed in our clients companies.

*Types of work: *

Psychology (Supporting the talent on a day-to-day basis. Helping them improve performance and manage stressful situations. Helping us increase retention of talent.)

Admin (Ensuring that all developers are accurately reporting hours, and that this gets communicated properly between finance and sales)

Community Development (Work with marketing, sales and recruitment to design support and talent development programs that will support the talent we have in place, and help us attract top talent)

Your Team

Staff Aug operates as it’s own business within SunDevs. You will be reporting directly to the VP of Sales (Hi, I’m Dana).

You will be working with our recruiters that are responsible for sourcing talent across Latin America.

You will also be in close contact with the finance department.

Required Skills and Qualifications

You have a Bachelor in Psychology You have 1+ years of experience working in a company where you were supporting talent development

Nice To Haves

Experience with program development (for developing talent) Customer Service/ account management experience

Ready to apply?

Sundevs

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+1 (754) 225-4331

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